Who we are
Entasker is a business name of Code Legal Pty Ltd (ABN 42 109 375 064), based at 3/31 Church St, Birchgrove NSW 2041. In this policy, “we”, “us” and “our” mean Code Legal Pty Ltd trading as Entasker. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
The two kinds of information we handle
1. Information about you as a contact or client
When you enquire, engage us or work with us, we collect contact details such as your name, firm, role, email address and phone number, and the details of your project. We use this to respond to you, provide our services, send invoices and keep in touch about your project.
2. Your firm’s data that we migrate
During a migration we handle a copy of your firm’s practice data, which usually includes personal information about your clients, matters, staff and other parties. We handle this data on your firm’s behalf and only to carry out the work you have engaged us for. Your firm remains responsible for that information and for its obligations to its own clients.
How we protect migration data
- We sign a confidentiality agreement with your firm before we receive any data, and assess how sensitive it is (for example financial or health information) before we start.
- Migration work is carried out on infrastructure hosted in Australia, or inside your own environment where you prefer.
- Data is encrypted in transit and at rest, and moved over private or encrypted connections, never over open public networks.
- Access is limited to the Entasker staff working on your project, using individual accounts, multi-factor sign-in and least-privilege permissions.
- Where practical, test and staging data is masked or de-identified.
- We check data integrity during the migration and remove temporary and staging files securely afterwards.
- We do not use your firm’s data for any purpose other than your migration, and we never sell it.
- We do not enter your firm’s data into public AI services. See our AI policy.
How long we keep migration data
We keep working copies of your firm’s data for about one month after go-live, in case anything needs to be checked or corrected. We then ask you to confirm, delete the data from our systems, and confirm the deletion in writing. If you ask, we can first give you a copy of the source data on an encrypted drive.
Feedback surveys
After a migration we invite your firm to complete a short feedback survey. Taking part is voluntary and you can skip any question. Responses are used to improve our services and are only seen by the Entasker team. We will only publish your comments, for example as a testimonial on this website, if you give us permission, and we will confirm the wording and how you are named first.
Who we share information with
We only share personal information where it is needed to deliver your project, for example with:
- the software vendor you are moving to, when loading your data into their system at your direction;
- our partners NewLaw and nCloudr, where they are working on the same project with your agreement;
- service providers who host our systems or support our business, under confidentiality obligations.
We do not deliberately send your firm’s data overseas. Some general business tools we use (for example email) may store contact information outside Australia; where they do, we choose providers with appropriate security and privacy protections.
This website
This website does not use advertising or tracking cookies. If you contact us through the website, we receive the details you enter and use them only to respond to you. Our hosting provider may keep standard server logs, such as IP addresses, for security.
If something goes wrong
We have an incident response plan for suspected data breaches. If a breach involving your firm’s data occurs, we will tell you promptly, work with you to contain it, and notify the Office of the Australian Information Commissioner and affected individuals where the Notifiable Data Breaches scheme requires it.
Accessing or correcting your information
You can ask for access to the personal information we hold about you, or ask us to correct it, by emailinginfo@entasker.com. For information in your firm’s migrated data, please contact your firm, as it controls that information.
Complaints
If you have a concern about how we have handled personal information, please emailinfo@entasker.com and we will respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner atoaic.gov.au.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.